Gen Z, the digital natives, are reshaping industries, and fragrance is no exception. This generation, known for their individuality and tech-savvy nature, is bringing a fresh perspective to the world of scent.
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Gen Z, the digital natives, are reshaping industries, and fragrance is no exception. This generation, known for their individuality and tech-savvy nature, is bringing a fresh perspective to the world of scent.
A Scent for Every Mood
Unlike previous generations, Gen Z approaches fragrance with a more nuanced understanding. They view scent as a tool to express their mood, personality, and aspirations. This shift has led to a surge in fragrance usage, particularly among young consumers.
Circana's 2023 Fragrance Consumer Report reveals that Gen Z now accounts for the highest fragrance usage, with a significant increase from 2022. The report also highlights the emotional connection Gen Z has with scent, with 80% of fragrance users stating that scent is crucial for enhancing or lifting their mood.1
Personalization and Digital Innovation
Gen Z's desire for individuality extends to their fragrance choices.
“First and foremost, they’re looking for scents that evoke a specific feeling, emotion, or mood; whether it’s adventure, relaxation, or nostalgia,” says iRomaScents co-founder and CEO, Avner Gal. “They’ll own multiple fragrances that each have a purpose based on how they want to feel, and will use them accordingly. Furthermore, personalization is key for Gen Z; they enjoy fragrances that can be customized or mixed to create a scent that reflects their individuality and mood, rather than opting for mass-produced scents. This is where iRomaScents comes in.”
Catering to this evolving consumer behavior, innovative technologies like iRomaScents have emerged. This AI-powered platform offers a personalized fragrance experience, allowing customers to discover scents tailored to their specific needs and preferences. By leveraging advanced algorithms and a user-friendly interface, iRomaScents guides customers through a curated selection of fragrances, ensuring a seamless and enjoyable shopping experience.
This resonates with the insights of Sue Phillips, CEO of Scenterprises Inc. and Sue Phillips Fragrance, regarding Gen Z's affinity for distinctive and experimental scents. As she notes, "Gen Z values personalization and actively seeks unique fragrances that express their individuality."
Revolution for Retailers
Retailer Masameya has been testing the device in their Primaniacs stores in Japan, and initial feedback has been promising. According to a representative, it has been excited to see the positive impact of iRomaScents on their customer experience. One of the most significant benefits observed is improved engagement with customers, both domestic and international. The AI-driven device makes it easier for staff to initiate conversations and provide personalized recommendations, leading to a more enjoyable shopping experience. Additionally, the device has the potential to drive online sales as fragrances that aren't immediately available in-store can be directed to the e-commerce platform for purchasing. This can create further upselling opportunities.
Discussing Gen Z’s in-store fragrance shopping habits, Dustin Lujan, store manager at Osswald NYC, explains, “There are generally two distinct approaches. The most common is a no-contact, no-interaction experience, where shoppers prefer to browse independently. The second, though less frequent, involves a more engaged group who fully embrace the store environment, connect with the staff, and even build a sense of community with fellow fragrance enthusiasts.”
The Future of Fragrance
As Gen Z continues to shape the future of the fragrance industry, we can expect several key trends to emerge:
- Sustainability: Gen Z prioritizes eco-friendly and ethical practices. Brands that embrace sustainable sourcing and production will gain favor with this generation.
- Inclusivity: A diverse range of scents that cater to various cultural backgrounds and preferences will be essential.
- Digital Innovation: Technology will play a pivotal role in shaping the future of fragrance, from AI-powered personalized recommendations to immersive virtual experiences.
- Wellness and Self-Care: Fragrances with therapeutic benefits, such as stress relief and mood enhancement, will gain popularity.
According to Phillips, "Niche fragrances have become popular because they resonate deeply with Gen Z’s values of individuality, authenticity, sustainability, and quality. The appeal lies in their ability to offer unique, personal, and ethical alternatives to mass-market options, while also tapping into the growing demand for luxury experiences that are accessible and meaningful.”
By understanding and adapting to the evolving preferences of Gen Z, the fragrance industry can position itself for long-term success.
References
- Circana, https://www.circana.com/post/gen-z-accounts-for-the-highest-bump-in-fragrance-usage-circana-reports
